Watch Contagious Customer Service
Is your customer service contagious for your customers?
Organizations spend a lot of time and money to acquire their customers. Once customers decide to give the organization an opportunity, the organization’s customer service should be so contagious that customers look for opportunities to do business with you. Customers are an organization’s number one asset; because, without customers, they go out of business. Watch this important webinar to learn how your organization can provide contagious customer service to keep your customers addicted.
– Clear explanation of what customer service is and is not
– Business case of how one of the largest organizations used contagious customer service
– Learn key steps in providing contagious customer service within your organization
Oscar Combs, Senior Consultant of The ISO 9001 Group
Oscar is an Exemplar Global certified Principal Management Consultant and Lead Auditor, with over 23 years of national and international experience. Oscar is a voting member of US ISO/TC 176 and a Senior Member of ASQ. He has a 100% client certification rate for various management system standards, such as API Spec Q1, Q2, ISO 9001, 14001, 17025 and many more. He notably achieved certification for 16 sites in 1 year, with zero findings.
We look forward to helping your organization manage its risks and improve operations, through your management system. Speak to a consultant today to learn how we can add value to your management system!