Most organizations understand the need and want clear standard operating procedures (SOPs) for their organizations’ processes, but struggle with how to structure, define and actually write them. Our consultants are experts in helping organizations design and document standard operating procedures for their processes. We can assist with all of your procedures or specific ones.
Contact us today to see how we can help your organization get everyone on the same page with clear standard operating procedures.
Why do you need standard operating procedures?
• Establish procedures for core and support processes
• Provide foundation for growth and change management
• Establish procedures across departments and sites
• Reduce learning curves for new employees
• Capture important legacy knowledge
• Ability to diagnose problems
Procedures are written in your preferred format and style
Procedures will be delivered in Microsoft Word format. We will use your organization’s template or help you design a template that includes necessary document control features.
Our 5 Step Process
1. Our consultant will meet with you to gain an understanding of your operations, and develop a high-level flow chart to identify your core and support processes.
2. After developing a flow chart, our consultant will work to list and consolidate your core and support processes.
3. We will conduct interviews with process owners and subject matter expert(s) (SME) to capture the actual process steps.
4. Our technical writer will utilize the finalized flowcharts to document detailed procedures that are clear and focused.
5. Each procedure will be submitted for internal review and approval. Our technical writer will complete edits as necessary.