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5 Key Questions to Ask Your ISO 9001 Consultant

Posted by Victoria Ontiveros in Blog, Home Page 08 Oct 2019


Achieving ISO 9001 Certification can be an intimidating project for any organization. Limited resources, time constraints and a lack of expertise are a few reasons why businesses consider contacting an ISO 9001 consultant. There are several factors to consider that could have major impacts on your project. So, how do you find the right quality management consultant for your organization? In order to help you, we have complied 5 key questions your organization should ask any ISO 9001 Consultant you are considering.

1. What is their client certification rate?

Any ISO 9001 consultant can advertise the number of clients they have worked with, but how many of those clients were actually certified? Your organization should ensure that the ISO 9001 consulting company you are considering has a successful track record of assisting clients with their certification. As an example, The ISO 9001 Group has a 100% Client Certification Rate. This means that every client that we have provided ISO 9001 consulting services to has successfully achieved certification.

2. What are their core values?

Core values are a critical part of any business. They are a reflection of how the organization treats their employees, and their clients. A company’s core values drive their day-to-day operations, and future decisions. If the ISO 9001 consulting firm you are considering lacks core values that may be a red flag.  The ISO 9001 Group operates on 3 core values: Integrity, Trust and Respect. We do the right thing. When we say something, you can trust what we say. We don’t take advantage of our clients. Our core values are a key factor in ensuring our client family has an excellent experience.

3. Are they ISO 9001:2015 Certified?

If your organization is pursuing ISO 9001:2015 certification, shouldn’t the consulting company you are considering be ISO 9001 certified? You want the consultant you are considering to be ISO 9001 certified. They know what it takes to be successful. The ISO 9001 Group has successfully achieved ISO 9001:2015 Certification through SAI Global. Our ISO 9001 Certification backs up the quality of our services and our dedication to client satisfaction.

4. How does the price compare to the value?

When comparing prices for ISO 9001 Consulting services, it is also important to consider the value of the services. The price is what you will pay, while the value is what the services are worth. If a consultant quotes your project with an extremely low price, what does that say about the value of their services? Are their services designed to make you dependent on a consultant just to increase their paycheck? The ISO 9001 Group’s quotes are always priced fair, and our 100% Client Certification Rate backs up the value of our services. Our goal is to make our clients self-sufficient once our services are provided.

5. Are they ISO 9001:2015 experts?

It is crucial that the consultant you work with have extensive knowledge and expertise in designing, developing and implementing the ISO 9001:2015 standard. Your organization should also look for a consultant who has experience implementing ISO 9001 in various industries and organizations of all sizes. This will help you find a consultant that will understand your core operations, and fit the culture of your organization. The ISO 9001 Group’s consultants have an average of over 25 years of real business experience to address the robust needs of our clients. We also have an expansive Client Family of small, medium and large organizations that cover a variety of industries.


The search for an ISO 9001 consultant can often be overwhelming. Knowing the right questions to ask will help your organization conduct a strong search. These 5 questions will help you select the best ISO 9001 consultant, and start your journey to successfully achieving ISO 9001:2015 certification. Looking for the right ISO 9001 Consultant for your company? Contact us to learn how our trusted and experienced consultants can help.



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Victoria Ontiveros | Project & Office Coordinator 

Victoria earned her BS from Texas A&M University with an emphasis in communications.  She oversees office operations and is the first point of contact for all new and existing clients, which means that she is responsible for ensuring that an excellent level of client service is maintained. She provides marketing and administrative support to ensure that office operations run smoothly and efficiently.  Above all, Victoria is committed to providing the best experience for The ISO 9001 Group’s clients.

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