Blog

Why Complaints Are Valuable to Your Quality Management System

25 Apr 2025 Posted by Oscar Combs in Blog, Home Page

  In a world where customers are voicing their opinions more and more, it's definitely an intimidating task to face negative feedback or complaints. Unfortunately, many businesses would prefer to brush off a bad review and move forward, even going as far to scrub the...

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How Do ISO Standards Benefit Small & Medium Businesses?

18 Apr 2025 Posted by Oscar Combs in Blog, Home Page

  Did you know that small and medium-sized enterprises, or SMEs, make up around 90% of businesses in most global economies? These companies play a vital role in job creation, economic growth, and driving industrial innovation. While ISO standards are often associated with large corporations,...

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Bouncing Back After A Failed Certification Audit

10 Apr 2025 Posted by Oscar Combs in Blog, Home Page

  As management system consultants, we frequently guide organizations through the ins and outs of ISO standards, from understanding their benefits to navigating the certification process. While the goal is always to achieve compliance smoothly, setbacks can happen— whether due to overlooked nonconformities or a...

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Survive The Tariff War with ISO 9001

04 Apr 2025 Posted by Oscar Combs in Blog, Home Page, Videos

On 4/2/25, President Trump announced reciprocal tariffs on imports from 90 nations that charges the United States more than 10% on US exports. Many organizations are concerned on how tariffs will increase their costs and reduce their profitability. In this episode of The ISO Show,...

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Boosting Compliance: A Guide for Effective Risk Assessments

28 Mar 2025 Posted by Oscar Combs in Blog, Home Page

  When it comes to implementing management systems, managing risks and nonconformities is often a major priority. That's where risk assessments come in. Risk assessment is essential for protecting businesses, employees, and stakeholders from potential harm. It involves a thorough examination of hazards to determine...

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Build Stronger Customer Relationships with ISO 9001

18 Mar 2025 Posted by Oscar Combs in Blog, Home Page

  In today's highly competitive markets, businesses across all industries are increasingly prioritizing quality and excellence. Above all, customer satisfaction has the power to transform how an organization operates. One of the most effective tools for improving customer satisfaction is the ISO 9001 Quality Management...

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Tips for First-Time Internal Auditors

13 Mar 2025 Posted by Oscar Combs in Blog, Home Page

  Becoming an Internal Auditor is only the beginning; even after completing the appropriate training courses, it can be a challenge to put what you've learned into practice. Applying your new knowledge can take some time and experience before you can truly perfect the auditing...

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Elevate Your Quality Standards Through Better Communication

06 Mar 2025 Posted by Oscar Combs in Blog, Home Page

  Quality communication creates quality results. Every organization relies on various degrees of communication, whether it's the transferring of information between your business and a supplier, or internal one-on-one conversations between managers. Having an effective strategy for communication can make a significant impact on your...

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Are You Monitoring & Measuring Effectively With ISO 9001?

27 Feb 2025 Posted by Oscar Combs in Blog, Home Page

  Every successful Quality Management System enforces the concept of collecting and analyzing data to carry out operations efficiently, reduce nonconformities, and continuously improve. Clause 9.1 of the ISO 9001 QMS Standard is titled "Monitoring, Measurement, Analysis and Evaluation", which outlines how critical this step...

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The Unique Benefits of Online ISO Training

21 Feb 2025 Posted by Oscar Combs in Blog, Home Page, Technology

  The world has entered a digital age, which impacts every aspect of business operations— all the way from production to customer service. While moving to digital landscapes can pose several challenges, it comes with an even longer list of benefits that can both improve...

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5 Common Internal Auditing Mistakes to Avoid

14 Feb 2025 Posted by Oscar Combs in Blog, Home Page

  For true success and effectiveness of any management system, conducting internal audits is absolutely essential. Internal audits are a key requirement for ISO certification, ensuring a systematic evaluation of a company's management system. Without these audits, certification cannot be achieved, making them a major...

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Ways to Manage Challenging Employees During an Internal Audit

07 Feb 2025 Posted by Oscar Combs in Blog, Home Page

  Every organization has its variety of personalities and mindsets, which creates a diverse workplace. While this may be great in terms of utilizing different perspectives and ideas, certain personalities can make an internal auditor's job more difficult.   Although most employees might be cooperative...

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Employee Engagement Practices for Success & Compliance

31 Jan 2025 Posted by Oscar Combs in Blog, Home Page

  Implementing an ISO management system requires a plethora of resources; financial resources, facilities and equipment, and of course, people. Any organization implementing an ISO management system, whether ISO 9001 or another standard, depends on employee commitment for success.   Employee engagement is crucial to...

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Management, Assurance, Control: Explaining Key Quality Terms

24 Jan 2025 Posted by Oscar Combs in Blog, Home Page

  The basis of ISO 9001 is quality and continuous improvement; organizations find ways to reduce risks and improve their operations for better product or service output. There are many steps to achieving quality, from training employees to collaborating with ISO 9001 consultants. One thing...

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5 Questions to Ask When Evaluating Suppliers

17 Jan 2025 Posted by Oscar Combs in Blog, Home Page, Manufacturing

  ISO standards such as ISO 9001 rely on quality at every single level of operations, throughout every process. This, of course, includes your organization's supply chain. To truly deliver quality products or services to your clients, suppliers must ensure that they are also dedicated...

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Preparing Objectives for the New Year

10 Jan 2025 Posted by Oscar Combs in Blog, Home Page

  It's time to tackle some new years resolutions, and we don't just mean the ones for personal growth. Organizations everywhere should be taking advantage of this period to reflect on the past year as well as business goals for the year ahead. How did...

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How to Prepare for Upcoming ISO Audits

02 Jan 2025 Posted by Oscar Combs in Blog, Home Page

  The new year has just begun, and with every year comes more audits that are necessary for upkeeping your organization's management systems. Whether you conduct annual internal audits or you're expecting a certification audit soon, they'll approach sooner than you think.   It's important...

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The Top 5 Mistakes Businesses Make With ISO 14001

27 Dec 2024 Posted by Oscar Combs in Blog, Home Page

  As environmental management becomes increasingly popular, organizations of every size in every industry are learning about the best practices for implementing ISO 14001. If your business is planning to implement an Environmental Management System, or is currently maintaining one, it's important to be aware...

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Creating A Secure & Efficient Supply Chain

19 Dec 2024 Posted by Oscar Combs in Blog, Distribution, Home Page, Manufacturing, Risk Watch

  The efficiency of your organization's supply chain can make a major impact on overall operations and quality. Many factors of a supply chain are external, like suppliers or vendors, and they come with their own range of risks that may need to be addressed....

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Cybersecurity Practices to Protect and Strengthen Your Business

13 Dec 2024 Posted by Oscar Combs in Blog, Home Page, Risk Watch, Technology

Regardless of your industry or organization size, businesses everywhere share the risk of unwanted or unsanctioned access to their critical information and data. Cybersecurity is becoming increasingly crucial to the success and efficiency of organizations as online technology, software, and threats grow.   There are...

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