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Watch Contagious Customer Service

13 May 2019 Posted by Oscar Combs in Blog, Home Page
Is your customer service contagious for your customers? Organizations spend a lot of time and money to acquire their customers. Once customers decide to give the organization an opportunity, the organization’s customer service should be so contagious that customers look for opportunities to do business...
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Take Information Security to the Next Level with ISO 27001

22 Apr 2019 Posted by Oscar Combs in Aerospace, Alloys and Metals, Automotive, Blog, Chemical, Construction, Distribution, Food and Beverage, Laboratories, Logistics, Manufacturing, Medical, Oil and Gas, Public Agencies, Technology
Introduction As new technology is introduced to supply chains, how can organizations ensure their information is protected against data and security breaches? New innovations and networks of communication for exchanging data assets present new security risks. Hackers have grown more sophisticated with their attacks on...
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3-Steps-to-Improve-Supplier-Quality-in-Your-Supply-Chain

3 Steps to Improve Supplier Quality in Your Supply Chain

02 Apr 2019 Posted by Oscar Combs in Aerospace, Alloys and Metals, Automotive, Blog, Chemical, Construction, Distribution, Food and Beverage, Laboratories, Logistics, Manufacturing, Medical, Oil and Gas, Public Agencies, Technology
Introduction Quality, health, safety and environmental management systems, such as ISO 9001, ISO 45001 and ISO 14001 require organizations to establish criteria for their suppliers. Supplier quality extends beyond getting the lowest cost, or fastest delivery on a part or service. Supplier quality is a...
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Management-System-Tip-–-Context-of-Your-Organization

Complimentary Webinar: Context of Your Organization

13 Dec 2018 Posted by Oscar Combs in Aerospace, Alloys and Metals, Automotive, Blog, Chemical, Construction, Distribution, Food and Beverage, Laboratories, Logistics, Manufacturing, Medical, Oil and Gas, Public Agencies, Technology, Videos
You can’t fully assess your organization’s risks if you don’t first fully understand the context of your organization. Understanding your organization and its context is a requirement of ISO 9001:2015, but do organizations really understand what this really means? Have you identified and assessed the...
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Management-System-Tip-–-Establishing-Key-Performance-Indicators-for-Processes

Management System Tip – Establishing Key Performance Indicators for Processes

10 Dec 2018 Posted by Oscar Combs in Aerospace, Alloys and Metals, Automotive, Blog, Chemical, Construction, Distribution, Food and Beverage, Laboratories, Logistics, Manufacturing, Medical, Oil and Gas, Public Agencies, Technology, Videos
All processes in your organization must be controlled and measured. Since processes are based upon inputs and outputs, the performance of any process within your organization can be measured based upon its output results. In this episode, we will provide a tip on how to effectively identify...
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3 Tips for Preparing Your Team For a Certification Body Audit

11 Oct 2018 Posted by Oscar Combs in Blog
Introduction Undergoing a certification body audit can be an intimidating experience. Organizations work hard over several months to plan, prepare and implement a Quality, Health, Safety or Environmental Management System. They are often confident in their management system, but what about their employees? In this...
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The ISO 9001 Group Achieves ISO 9001:2015 Certification

11 Oct 2018 Posted by Oscar Combs in Blog
Press Release Houston, Texas - The ISO 9001 Group is pleased to announce that it is now an ISO 9001:2015 Certified company. Achieving certification means the company has implemented an ISO 9001:2015 Quality Management System, and has demonstrated compliance to the ISO 9001 standard.  ...
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How-to-Pass-Your-Certification-Body-Audit

How to Pass Your Certification Body Audit

22 Aug 2018 Posted by Oscar Combs in Aerospace, Alloys and Metals, Automotive, Blog, Chemical, Construction, Distribution, Food and Beverage, Laboratories, Logistics, Manufacturing, Medical, Oil and Gas, Technology
Many times, organizations dread going through audits with their certification bodies. This may include ISO 9001, ISO 14001, API Spec Q1\Q2 and many other certifications. Once the audit plan is sent, employees often panic and kick into overdrive with preparing for the audit, which causes...
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The ISO 9001 Group Pursues IACET Training Accreditation

28 Jul 2018 Posted by Oscar Combs in Blog
Press Release Houston, Texas - The ISO 9001 Group is proud to announce that it is in the final stages of achieving IACET Accreditation for its public, onsite and online training course offerings.  The company forecasts to fully achieve accreditation in November 2018, but has...
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Conformance in the Clouds

28 Jul 2018 Posted by Oscar Combs in Blog
Introduction Organizations that are still using Word and Excel spreadsheets and documents to administer their quality, health, safety and environmental management systems are being left behind.  Using Word and Excel to administer your management system data, is like using a typewriter or fax machine to...
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