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How Supplier Audits Can Save Thousands in Warranty Claims & Returns

14 Nov 2025 Posted by Christina Gamache in Blog, Home Page

Improving supplier quality is one of the fastest ways to protect your bottom line. Poor supplier performance leads to defective parts, customer complaints, and costly warranty claims. A strong supplier audit and evaluation program helps prevent these issues before they reach your customers. The result...

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How Management System Standards Help Organizations Save Money

30 Oct 2025 Posted by Christina Gamache in Blog, Home Page

Management system standards are often seen as audits and compliance exercises, but their real value lies in efficiency, waste reduction, and cost control. Whether it is ISO 9001 (quality), ISO 14001 (environmental management), ISO 45001 (health and safety), ISO 27001 (information security), API Spec Q1/Q2...

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The Business Case for ISO Certification: Real Benefits in 2025

16 Oct 2025 Posted by Christina Gamache in Blog, Home Page

In 2025, U.S. businesses are feeling the squeeze. Energy bills are rising, environmental regulations are evolving, and employees are juggling multiple responsibilities. For managers and engineers, keeping operations smooth can feel like spinning plates; one misstep and costs climb, mistakes happen, or safety incidents occur....

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Benefits of Outsourcing Supplier Audits

03 Oct 2025 Posted by Christina Gamache in Blog, Home Page

Managing supplier audits internally has its merits, but there are many situations where outsourcing these audits yields substantial advantages. Below are deeper insights, supported by standards, case studies, and industry commentary, to help you understand when and why outsourcing supplier audits can be a powerful...

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ISO 9001 & ISO 14001 Revisions: Preparing for the Next Update

03 Oct 2025 Posted by Christina Gamache in Blog, Home Page, Technology

As 2025 comes to a close, it’s a good time for organizations to start thinking about the next wave of ISO standard updates. From environmental responsibility to rapidly evolving technology, ISO standards are evolving to meet the needs of today’s business environment. If your...

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Mastering Document & Record Control: Essential for ISO 9001 Certification

19 Sep 2025 Posted by Christina Gamache in Blog, Home Page

Effective document and record control is a cornerstone of any robust Quality Management System (QMS). For organizations pursuing ISO 9001 certification or aiming to maintain compliance, having clear procedures for managing documents and records is critical. Understanding Document & Record Control In ISO 9001, "documented...

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What’s Required for ISO 9001 Certification?

05 Sep 2025 Posted by Christina Gamache in Blog, Home Page

ISO 9001 is the global standard for Quality Management Systems (QMS), helping organizations consistently deliver high-quality products and services. Achieving certification demonstrates commitment to quality, improves operational efficiency, and can give your business a measurable competitive edge. Key ISO 9001 Certification Requirements To achieve ISO...

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From Risk to Readiness: How a Gap Analysis Prepares You for Certification

22 Aug 2025 Posted by Christina Gamache in Blog, Home Page

Pursuing ISO certification can feel overwhelming if you don’t know where your management system stands. Many organizations face surprises during audits because gaps in compliance and processes were never addressed ahead of time. That’s where a Gap Analysis comes in. A Gap Analysis is one...

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Advancing Your QMS: A Strategic Move When Competitors Hesitate

13 Aug 2025 Posted by Christina Gamache in Blog, Home Page

In today’s business environment, many organizations are pausing their Quality Management System (QMS) initiatives. While some may see this as a low-risk decision, advancing your QMS during this time can offer a significant strategic advantage. A robust QMS demonstrates a commitment to delivering reliable outcomes,...

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Nonconformities Explained: How to Identify, Classify, and Correct Them

10 Jul 2025 Posted by Oscar Combs in Blog, Home Page

In any management system, whether it’s ISO 9001 for quality, ISO 14001 for environmental, or ISO 45001 for occupational health and safety, nonconformities are inevitable. But while they might seem like simple slip-ups or isolated errors, they often signal deeper issues within your organization’s...

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Seven Core Principles of Quality

27 Jun 2025 Posted by Oscar Combs in Blog, Home Page, Videos

Many organizations implement an ISO 9001 quality management system due to customer pressures or to win more business, but for the QMS to truly be effective and value-added to the organization, there are core quality management principles that must be in place. In this episode...

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Key Resources Every Management System Needs

20 Jun 2025 Posted by Oscar Combs in Blog, Home Page

Implementing an ISO management system like ISO 9001 (Quality), ISO 14001 (Environmental), or ISO 45001 (Occupational Health and Safety) can offer lasting benefits—but only if your organization is properly prepared. Many companies underestimate the depth of planning and resource allocation required to make these...

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Using Root Cause Analysis to Fix Problems Without Creating New Ones

13 Jun 2025 Posted by Oscar Combs in Blog, Home Page

Root Cause Analysis (RCA) is a powerful tool used by organizations to uncover the underlying causes of problems, especially in ISO management systems. When done right, it helps eliminate recurring issues, improves processes, and safeguards your organization from costly downtime or reputational damage. RCA...

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Key Roles That Drive Quality Management Success

06 Jun 2025 Posted by Oscar Combs in Blog, Home Page

In today’s competitive landscape, the quality of products and services can define a company’s reputation— and its long-term success. Quality is no longer optional; it’s a core expectation from customers, regulators, and stakeholders alike. At the center of this effort is the quality management...

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Can AI Strengthen or Sabotage Your QMS?

30 May 2025 Posted by Oscar Combs in Blog, Home Page, Technology

Artificial Intelligence (AI) is rapidly transforming how organizations operate, including within ISO 9001 Quality Management Systems (QMS). From improving product quality to boosting efficiency and customer satisfaction, AI brings powerful capabilities. But with innovation comes risk. As AI becomes more integrated into business operations,...

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Better Products Start with Better Processes: ISO 9001 Inspections & Testing

23 May 2025 Posted by Oscar Combs in Blog, Home Page

Product defects can cost companies anywhere up to 40% of their operating expenses, a staggering hit to both profit margins and brand reputation. Fortunately, ISO 9001 offers a powerful tool to combat these losses: inspection and testing procedures. When implemented effectively, these practices don’t...

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When to Use Shall, Should May and Can

16 May 2025 Posted by Oscar Combs in Blog, Home Page, Videos

Many organizations struggle with the appropriate use of the verbs Shall, Should, May and Can in their policies, procedures, and work instructions. In this episode of The ISO Show, Oscar defines each verb and provides clear examples when each should be used over the other....

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How to Build a Work Culture That Fixes Inconsistent Quality

09 May 2025 Posted by Oscar Combs in Blog, Home Page

In today’s fast-paced, tech-driven world, delivering quality isn’t just a nice-to-have; it’s a key differentiator. Customers and clients are more discerning than ever, and in industries where speed and innovation are accelerating, consistently offering high-quality products or services is what sets top-performing organizations apart....

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Key ISO 9001 Changes In 2026

02 May 2025 Posted by Oscar Combs in Blog, Home Page, Videos

It's been 10 years since ISO 9001:2015 was published and ISO 9001:2026 is anticipated to be published in September of 2026. In this episode of The ISO Show, Oscar will discuss 7 key changes that organizations should be aware of and start thinking about. Oscar...

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Why Complaints Are Valuable to Your Quality Management System

25 Apr 2025 Posted by Oscar Combs in Blog, Home Page

In a world where customers are voicing their opinions more and more, it's definitely an intimidating task to face negative feedback or complaints. Unfortunately, many businesses would prefer to brush off a bad review and move forward, even going as far to scrub the...

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