The ISO 9001 Group continually collects solicited and unsolicited feedback from its clients and associates through email, annual customer satisfaction feedback, social networking accounts and training course evaluations. All of the following comments are supported by these mediums. Enjoy!
Here's What Others Are Saying
It was immediately clear to me that we were in desperate need of a Quality System overhaul. The system that was in place at the time was incomplete, difficult to understand and improperly maintained. Our audits were definitely suffering and the need for improvement was immediate!
We contacted a few companies that took over a week to respond to our inquiries and all quoted between $30k and $50k without even looking at our current system to see what we really needed. They wanted to sell us their cookie cutter program and showed no interested in getting to know our specific industry needs.
The ISO 9001 Group contacted us immediately and discussed our needs. About a week later they sent us an outline of what they believed needed to be done to improve our system, how long it would take and the cost. It was also written in language that we could understand. They impressed us from the very beginning and continued to impress us throughout implementing our system. They stayed on-budget and on-time.
Our company is now running smoother and is more organized. Audits are no longer stressful. Our audit results speak for themselves. I would personally recommend The ISO 9001 Group to anyone without hesitation. They went above and beyond and were reasonably priced.
– Tammy Schwitzer, Quality Manager at www.copperstaterubber.com
In order to grow as a company and cement ourselves as industry leaders we needed to create a Quality Management System that would guide us through continuous improvement. We had a QMS for a single part of our business, but it wasn’t suited for our company vision as a whole.
We contacted several consulting companies to discuss our options and ultimately chose The ISO 9001 Group to assist us with creating our API Spec Q1 \ ISO 9001 quality management systems. Our consultant listened carefully to our needs and worked with our Quality Department to offer the package we were looking for.
We have had our manual and base documentation for just two months and have continued to add specific company processes, policies and forms based upon the format that The ISO 9001 Group was able to provide us. During this short two months, we have begun our implementation process and have had our systems tested by current and new customers and we are proud to say that the results have been very positive with some opportunities for improvement, but zero nonconformities. The ISO 9001 Group continues to assist us with minor questions in a prompt and courteous fashion. Thanks to The ISO 9001 Group.
Mike Collins, Quality Manager at www.plasmatec.ca
Plasma-Tec Industries Ltd
I am pleased to recommend The ISO 9001 Group to anyone who needs guidance moving down the sometimes complicated path to achieving their ISO 9001 certification.
Being a small company, we lacked both the manpower and the know-how on how to successfully achieve our first ISO 9001 certification. We knew we needed help, and sought the assistance of The ISO 9001 Group.
Our assigned consultant put together a comprehensive plan of action. The plan included every step required to take us from a haphazardly written quality manual to our fully qualified and certified Quality Management System.
The ISO 9001 Group is the first consulting firm, I’ve ever hired that actually delivered measurable results on time and on budget. Their results were nothing short of impressive. We were able to successfully pass our initial ISO 9001 audit, and we did so with No Findings and No Corrective Actions. We also successfully passed a customer audit with No Findings and No Corrective Actions.
QTRCO and The ISO 9001 Group continue to work together to improve our internal processes and we greatly appreciate the effective and efficient support we’ve received. We look forward to a continued relationship with The ISO 9001 Group for many years to come.
Shawn Hughes, President at www.qtrco.com
I am pleased to write this letter recommending The ISO 9001 Group. Through a series of corporate restructuring’s, it became clear to us that our quality management system could probably use a good overhaul, but none of us really understood how to get that done.
We began searching for someone that could come in and take a look at our system and tell us where the gaps were and how to fix them. We interviewed and received quotes from several different organizations before deciding on The ISO 9001 Group.
I was very impressed with The ISO 9001 Group from the start. They were very professional, but easy to work with. I was very impressed with the end results. They finished their part of our project within the timeframe and more importantly on budget.
We passed our most recent ISO audit with flying colors. Without their help, I don’t believe that we would have. I would recommend The ISO 9001 Group to anyone. I foresee using their services in the future. If you are interested in auditing, training or consulting services, you turn to The ISO 9001 Group for help.
Brian Dixon, Production Manager at www.altair-co.com
The purpose of this letter is to express my complete satisfaction with the consulting services provided by The ISO 9001 Group. As Quality Manager here at Louisiana Association for the Blind (LAB) I had the opportunity to work with The ISO 9001 Group.
The consultant completed his work quickly and with high quality. His demeanour was thoughtful, attentive, calm and friendly even under the most stressful circumstances and working with difficult people. He took time to gather facts, insuring he was reacting to all facts and not partial data and thus produced consistent and high quality results.
I was very impressed with his rare ability to be able to effectively communicate with all different types of employees (technical peers, supervisors, vice president, production workers, etc.) and this was definitely an asset within our organization.
In summary, I would definitely hire The ISO 9001 Group again and would recommend The ISO 9001 Group to other companies without hesitation. The ISO 9001 Group brings a long and varied background in ISO consultation, training and auditing that can be hard to find today and LAB benefited by employing their consulting services.
Betty Smith, Quality Assurance Manager at www.lablind.com
It is my pleasure to recommend the professional services provided by The ISO 9001 Group. The Senior Management of the Veterans Health Administration Service Area Office West was recently trained by The ISO 9001 Group. The training focused on an understanding of quality management principles, including management’s role in supporting an ISO 9001 system, the benefits of having such a management system, and recognizing the value in investing in a quality management system.
The instructor presented the material in a clear and concise manner and clearly met the objectives. The ISO 9001 Group was able to tailor the session to our schedule and timeline, which assisted us in meeting an internal suspense to complete this training. The quality principles taught during the training have become part of our strategic plan to improve the overall quality of our internal/external products and to increase customer satisfaction levels.
I would recommend The ISO 9001 Group to any federal agency that needs ISO 9001 certifications at any level, including longer term courses.
Delia Adams, Director of Service Area Office West at www.va.gov
Department of Veteran Affairs
We were in danger of losing our ISO certifications and required individuals trained in ISO 9001, ISO 14001 and OHSAS 18001 and were having scheduling problems due to the demanding hours our personnel faced in their daily working environment and having two location in two states.
We consulted several training bodies and found their schedules difficult for our personnel to meet. We contacted The ISO 9001 Group after seeing their online literature. Their personnel were attentive and understanding of our problem and willing to work with our company in setting up specific training at our facilities.
The trainer showed up on-time and our personnel started learning from the first introductions. They were very interested and the trainer kept on-topic and on-time without becoming boring or losing the attention of his audience. The course had been designed specifically for our company. We saved money by having our people gathered in one place and able to help each other.
Unique Systems will not go back to sending individuals to packed training classes in far flung cities again. When our people finished their training they went right to work putting their skills to work and our company passed its audits due to the training and support found at The ISO 9001 Group.
Don Murphy, Manager of Business Controls
Request a proposal via the button below. We look forward to speaking with you on how the ISO Group 9001 can help your company achieve sustainable success through your quality, health, safety and environmental management systems.
Partial Client List
- Hewlett-Packard Enterprises
- US Department of Veteran Affairs
- Forum Energy Technologies
- Freudenberg Oil & Gas Technologies
- Waukesha Pearce Industries
- Schneider Electric
- Randstad Technologies
- FDP Brakes
- Flexsteel Pipeline Technologies
- International Orthodontic Services
- Marmen Energy
- Mountain Commercial Graphics
- Ohler Pumps
- Sigma Fasteners
- SONA Networks
- Sunstream Technology
- T.F. Hudgins
- The Beck Group
- TOR Minerals
- TorcSill Foundations
- TPCO America
- VAM USA