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Terms and Conditions

Refund and Cancellation Policy

Full refunds for public training courses will be applied for cancellations made up to (5) business days prior to course. After (5) business days, the ticket will be forfeited. No refund will be issued for courses not attended. The ISO 9001 Group reserves the right to cancel a course if minimum registrations are not met.  In which case, all course fees will be fully refunded.


Course Policy

Must attend the full course (95% of course hours) to complete competency test.


Email Marketing

Completion of web forms on The ISO 9001 Group site constitutes permission for further email communication, including general correspondence, tips, quotes, newsletter and other email marketing.

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