ISO 9001:2015, clause 4.1 Context of the Organization requires an organization to determine its external and internal issues. Also in clause 6.1 Actions to Address Risks and Opportunities organizations are required to consider issues to determine risks and opportunities that impact their organization. Clients often ask what is the difference between risks and opportunities and issues in ISO 9001?  In this Management System Tip, Oscar Combs, Senior Consultant at The ISO 9001 Group provides a clear distinction of the difference between issues and risks. Watch this brief video to learn more and let us know what you think.

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