
Missed nonconformities, weak audit evidence, and inconsistent audit practices can quickly become certification risks. Learn to identify issues early, strengthen compliance, and conduct audits with confidence.
This 3-Day ISO 9001:2015 Internal Auditor Training Course provides a comprehensive understanding of the ISO 9001:2015 Quality Management System (QMS) standard. Designed for professionals responsible for conducting internal audits, the course covers all standard requirements, their interpretation, and effective auditing techniques.
Participants will be guided through the internal audit cycle and will strengthen their skills through practical exercises and mock audits. The course also encourages discussion of real-world applications across different industries and organizations.
Upon completion, learners will be able to plan and conduct internal audits with confidence and pursue certification as an ISO 9001 Internal Auditor.
Time: 9:00 AM – 4:30 PM
• Internal Audit Procedure
LEARNING OUTCOMES
Module 1

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Explain common pitfalls internal auditors often make
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Explain the various types of audits
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Explain important internal auditor characteristics and etiquette
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Detailed review of ISO 19011 requirements pertaining to internal auditing
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Explain and illustrate core auditing methods and techniques
Module 2

- Detailed review and explanation of all clauses of ISO 9001:2015
- Illustrate how to audit all ISO 9001:2015 clauses
- Explain new concepts such as: Documented Information, Risk-based Thinking, Context of the Organization, Interested Parties, etc.
Module 3

- Discuss important terms and definitions of internal auditing
- Explain the internal auditing cycle
- Explain how to develop an audit plan and scope
- Explain the concept of audit criteria and how to review it
- Explain how to use the process interaction map to conduct process-oriented audits
- Generate good audit questions from audit criteria
- Conduct opening meetings, interviews and closing meeting
- Explain and illustrate how to take audit notes properly
- Explain how to establish audit trails and randomly collect samples
- Explain methods of collecting objective evidence
- Explain how to properly interact with auditees to ensure a positive experience
Module 4

- Demonstrate how to use software applications for document control
- Explain how to properly revise and update controlled documents
- Illustrate how to establish document issuance and change notifications
- Explain how to establish document retention and disposition policies
- Explain how to properly retire and obsolete controlled documents
- Explain what certification bodies look for regarding document and record control
- Competency Test
WHO SHOULD ATTEND
– Managers
– Supervisors, Coordinators
– Internal Auditors
MATERIALS INCLUDED




