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Root Cause Analysis: The Five Why Technique

A major part of solving problems or nonconformities within organizations is getting to the root causes of problems.  Many organizations simply solve the same problem over and over again.  This is very wasteful in both time and money, but it’s also frustrating to continually have the same problem crop up again, but on a different project.  This course will teach attendees how to use the Five Why Technique, to drill down beyond the surface of nonconformities and really get down to the root cause(s) of organizational problems and nonconformities and eliminate problems for good.

Root-Cause Analysis

What You Will Learn

– How to properly investigate problems and nonconformities

– How to perform a root cause analysis using The Five Why Technique

– How to develop sound corrective actions that will present recurrence of nonconformities

Who Should Attend

– Quality Manager

– HSE Managers

– Internal & Supplier Auditors

– Accident / Incident Investigators

– Risk Managers

Start End Times

10:30am – 11:30pm










Presenter Bio

oscar combs blog on benefits of API Spec Q1 certification

Oscar Combs, a Senior Consultant of The ISO 9001 Group, has over 21 years of experience helping companies manage their risks and improve operations through customized training services. He is certified by Exemplar Global as a Principal Management Consultant and Lead Auditor. Oscar is also a Senior Member of the American Society for Quality and has served as the Programs Committee Chair for ASQ’s Houston Chapter 1405.

Call us today at 832-326-9796 or email us at to contact one of our management system consultants to set up an onsite training at your facility. The ISO 9001 Group can assist your organization in its training needs!

Convenient and Secure Payment Options:

Pay online.  Pay quickly and securely.

Send payment.  Send your payment to P.O. Box 672151, Houston, Tx. 77267 prior to the course.

Register Now

Some key features of our courses:

No Travel

1 Hour Courses

Specific Topics

Experienced Instructors

How It Works

-Register and pay for course

-Course log-in information will be sent to the registered email

-PDF of Powerpoint slides will be emailed prior to the course

-Login to the course

-Ask questions via the chat window

-Link to competency test and course evaluation will be sent

-Certificate of completion will be emailed

Equipment Needed

-Device with Internet Connection
-Device Speakers / Headphones

-Phone for Dial-In or Computer Microphone

Call us today at 832-326-9796 to contact one of our management system consultants for more information on our online interactive training.

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