This 3 Day ISO 9001:2015 QMS Fundamentals & Internal Auditor training course provides learners with a detailed understanding of the ISO 9001:2015 quality management system standard (QMS). This course is designed for learners responsible for conducting internal audits within their organization. The instructor will walk through all the clauses of the ISO 9001:2015 standard, provide clear interpretations and explain what to look for when auditing the requirements. This course will take future or existing internal auditors through the audit cycle. Learners will participate in exercises and mock audits to further reinforce skills and concepts to take back to their organizations. Attendees will be encouraged to ask questions about ISO 9001:2015 as it applies to their specific industry or organization. At the end of the course learners will be able to plan and conduct internal audits within their organization.
Who Should Attend
– Supervisors, Coordinators
– Internal Auditors
– Explain common pitfalls internal auditors often make
– Explain the various types of audits
– Explain important internal auditor characteristics and etiquette
– Detailed review of ISO 19011 requirements pertaining to internal auditing
– Explain and illustrate core auditing methods and techniques
– Detailed review and explanation of all clauses of ISO 9001:2015
– Illustrate how to audit all ISO 9001:2015 clauses
– Explain new concepts such as: Documented Information, Risk-based Thinking, Context of the Organization, Interested Parties, etc.
– Discuss important terms and definitions of internal auditing
– Explain the internal auditing cycle
– Explain how to develop an audit plan and scope
– Explain the concept of audit criteria and how to review it
– Explain how to use the process interaction map to conduct process-oriented audits
– Generate good audit questions from audit criteria
– Conduct opening meetings, interviews and closing meeting
– Explain and illustrate how to take audit notes properly
– Explain how to establish audit trails and randomly collect samples
– Explain methods of collecting objective evidence
– Explain how to properly interact with auditees to ensure a positive experience
– Classify and document findings
– Write clear corrective action requests for findings
– Explain the responsibility of auditees after the audit
– Explain how to properly log audit findings
– Practice internal auditing by conducting several rounds of mock audits
– Instructor and peer feedback and evaluation of mock audits
– Competency Test
– 1/30 – 2/1
– 2/6 – 2/8
– 3/13 – 3/15
– 4/3 – 4/5
– 5/8 – 5/10
– 6/12 – 6/14
– 7/10 – 7/12
– 8/28 – 8/30
– 9/9 – 9/11
– 10/16 – 10/18
Attend training in-person.
Login to live training.
9am – 4:30pm
– Course slides
– Standard in Checklist Format
– Mock Audit Material
– Competency Test
Items to Bring
– Management System Standard
– Internal Audit Procedure
Call us today at 832-326-9796 or email us at firstname.lastname@example.org to contact one of our management system consultants to set up an onsite training at your facility. The ISO 9001 Group can assist your organization in its training needs!
IACET Accredited \ CEUs
Real life experiences
30 days of free consultation
Course materials and resources
Certificate of completion
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Meals are included. Click to view typical meals provided.
Request Onsite Training
Do you have a group of at least 5 that need training? We provide onsite training to support your specific management system needs.
5629 FM 1960 West, Suite 200
Houston, Texas 77069