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Five Why Technique & Corrective Actions Training Course

This practical, hands-on 1 Day Five Why Technique training course teaches students how to use proven and effective approaches to correcting and preventing root causes of problems or nonconformities that exist anywhere within their organizations. It can help to satisfy management system requirements for planning and establishing a process for corrective action. Corrective and preventive actions are fundamental components of any API Q1, API Q2, ISO 9001, ISO 14001, ISO 17025 or OHSAS 18001 management system. Developing effective corrective and preventive actions have challenged organizations, both large and small for decades.  In this training our instructor will provide practical steps of establishing corrective and preventive actions to overcome these challenges.

Who Should Attend

  • Quality Managers
  • HSE Managers
  • Internal & Supplier Auditors
  • Accident \ Incident Investigators
  • Risk Managers

Start End Times

9am – 4:30pm






0.6 (see criteria)

Learning Outcomes

  • overview of corrective and preventive actions
  • defining the problem
  • isolating and containing the problem
    root cause analysis (Five Why Technique)
  • choosing the right corrective action
  • establishing preventive actions
  • implementing corrective or preventive action
  • monitoring for effectiveness
  • change management

Course Material Included

  • Course slides
  • NCR Report Example
  • NCR Scenarios
  • Root Cause Analysis Examples
  • Competency Test

Suggested Items to Bring With You

  • Several NCRs

Call us today at 832-326-9796 or email us at to contact one of our management system consultants to set up an onsite training at your facility. The ISO 9001 Group can assist your organization in its training needs!

Convenient and Secure Payment Options:

Pay online, quickly and securely.

Send payment to P.O. Box 672151, Houston, Tx. 77267 prior to the course.

Register Now

Some key features of our courses:

IACET Accredited \ CEUs

Real life experiences

30 days of free consultation (phone/email)

Interactive delivery

Case studies

Competency testing

End of course evaluations

Course materials and resources

Certificate of completion

Course Location

5629 FM 1960 Rd W
Suite 200
Houston, Texas  77069


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Hotel Locations

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